The ultimate and most extensive service Premier Computer Services provides is The Total Portable Management (TPM) Program. Many service professionals will agree, the support of field equipment requires not only a specific skill set, but also infinite patience, the ability to rapidly turn around faulty units, and a large swap pool.

Since large field deployments place undue stress on the Enterprise's support systems, internal staff often must share their time between in-house desktop computers and field-deployed portables. Premier's TPM Program provides services vital to managing your portable technology, thus allowing you to improve IT planning, maximize return on investment, and reduce your total cost of technology ownership.

Here is how it works

TPM combines Premier's quality Maintenance Service, Field Force Automation Services, Corporate Hot Spare Loaner Program and TEAM Programs. This combination of services allows you to manage your technology investments effectively. Each service may be implemented independently or combined to form an integrated system.

Premier TPM includes

• Dedicated technician(s)
• Swap pool management
  • Warehousing
  • Asset tagging and monitoring
  • Custom report generation
  • Asset insurance
• Image Management Services
• 3rd Party Hardware Intigration
• Data Migration Services
• Refurbishment Services, End of Lease
• Refurbishment Services, Redeployment and Reimaging
• Custom packaging
• Discounted accessories, technical upgrades, and long term service options
• End of Life Services

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